Warranty
Warranty is 24 months on mechanisms, electrics, frame and upholstery.
Warranty Exclusions:
-
You continue to use the product after becoming aware of any faults.
- The fault arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
- Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
- Unauthorised or incorrect repairs, alterations and modifications.
- Damage to the chair from misuse, negligence, abuse or accident.
- Damage caused from normal wear and tear.
- Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
- Replacement of the battery if the battery is left to completely discharge.
Servicing
Only an authorised chair engineer should carry out any repairs or fit new parts to the chair.
DO NOT attempt to carry out your own repairs to the chair as this may invalidate your warranty.